Have you heard about our DC Drive emergency delivery service? If an emergency hits your critical application you can rely on Sprint Electric to deliver a replacement fast.
When a critical machine went down in an industrial mixer in a UK tyre rubber factory recently we ensured our distributor Transdrive Engineering Services came to the rescue in just 19.5 hours.
WHAT TO EXPECT: DELIVERY TIMES
Contrast this with other leading manufacturers who are quoting an eye watering 18+ week delivery time on standard inverters! (Normally we quote Ex-stock for our standard drives and 2-3 days for our larger drives 275kW+.)
TIME REALLY IS MONEY
Mission critical applications such as in the paper, plastics and steel industries and also in time sensitive processes such as newspaper printing are extremely costly if the line goes down. These work horse production lines are not able to simply stop for a while. A sudden ‘stop’ in a line is incredibly disruptive to output, and thus profits.
If there is an emergency or breakdown of the production line, having a replacement part available on site without delay is invaluable to keep the line moving.
We understand that in case of a breakdown it is vital that machines are repaired and up and running as quickly as possible to avoid the situation escalating to a catastrophe and/or even incurring consequential losses for the manufacturer.
OUR CHALLENGE
Recently an urgent requirement came in for a 750Amp 4Q DC Drive at 15:30 on day one and we were tasked with finding a Formula 1 solution in under 24 hours!
OUR SPEEDY SOLUTION
We ensured a PLX315TE digital DC drive was built, tested, expedited through final assembly and packed ready for a same day courier to collect by 11am the very next day and just 19.5 hours after the emergency call had come in. We were delighted to receive the below feedback:
“We’ve relied on Sprint Electric products and service for 30 + years. Thanks to the team once again for the fast delivery last week when our customer had a machine down, it truly saved the day”.
Matthew Wren Transdrive
We understand that a machine down is always critical which is why we hold stocks so that we can ensure a fast delivery. Despite the current supply chain disruptions we are still able to respond to demand in a timely fashion. We know that speed is essential for the manufacturing industry and we are doing everything in our power to maintain our stock levels so that we can continue to ship from stock. Do not hesitate to contact us to check current lead times.
We offer direct sales from our HQ in West Sussex where we have a team of DC motor control experts available to answer your questions, contact us for all enquiries or try our Worldwide Distributor channel who can also assist, many of which hold stock. So never let a breakdown get in the way of your business.
