As an organisation, we have made a commitment to understand our current and future customers’ needs, meet their requirements, and strive to exceed their expectations.
Leadership
Our senior management team have committed to creating and maintaining a working environment in which core stakeholders become fully involved in achieving business excellence.
Engagement of People
As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be fully realized.
Process Approach
As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement
We have committed to achieving Continual Improvement across all aspects of our Quality Management System.
Evidence-Based Decision Making
As an organisation, we have committed to only make decisions relating to our Quality Management System following an analysis of relevant data and information.
Relationship Management
We recognise that an organisation and the relationship it has with its stakeholders are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other Interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
This policy is available to all interested parties as well as being made available to the wider community through publication on our website and company noticeboards.
Signed for and on behalf of the company:
Mark Gardiner
Director
