PRIVACY POLICY

Sprint Electric Limited (referred to hereinafter as “we” or “Sprint Electric”) will always adhere to UK Data Protection Legislation, which, from 25 May 2018, includes EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

The following Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site, and how we use cookies on this website.

This Privacy Policy was last updated on 21 May 2018.

Information that we collect from the website

In running and maintaining our website we may collect and process the following data about you:

• Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. The extent and type of information we receive from you on our website depends on what you do when visiting our site. If you visit our site to read or download information, such as product information or articles, all of the information we collect – such as the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site – is not personally identifiable. Information about the number of visitors and their use of the site and is only used for statistical purposes (in aggregate form) to make our site more useful and attractive to you.
• Information provided voluntarily by you. For example, when you register for information or make a purchase and/or information that you provide when you communicate with us by any means. Example: if you provide us with personal data we will use it to process your online requests, to provide goods and services to you or your organisation and to let you know about other Sprint Electric products and services in which you might be interested.

Information that we may collect from other sources

From time to time we may gather business contact information for individuals working in certain business corporations which we consider to be manufacturers or producers of machines, systems and / or products which contain variable speed drives. The information collected comprises: Contact Full Name, Company, Business Telephone Number, Business Email Address, Job Title, Job Function, Company Address.

This information is gathered by in-person request, from public sources, from our website enquiry form or from reputable third party data providers. Sprint Electric does not collect any non-business-related data such as date of birth, gender, home address, personal email, personal mobile number, or government identification number.

Sprint Electric processes this information for direct marketing purposes in the legitimate interest of itself.

Sprint Electric does not process sensitive data information related to individual consumers.

Sprint Electric understands the importance of protecting children’s privacy, especially in an online environment. Our site is designed specifically for adults in a business context and is not intentionally designed for or directed at minors younger than 18 years of age. It is our policy never to knowingly collect or maintain information about anyone under the age of 18.

Storing Your Personal Data

Data is stored on UK servers accessible via cloud-based services. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored safely and securely.

Data is also used by Sprint Electric for business-to-business marketing in the legitimate interest of itself and is processed and stored using Campaign Monitor – please see their Privacy Policy.

Data sent by you personally via our website may require the transfer of data outside of the European Union. By providing your personal data to us, you agree to this transfer, storing and processing. The sending of information via the Internet is not totally secure, and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically and hence is entirely at your own risk.

Use of Your Information

We use the information that we collect from you to provide our goods and services to you. We will not sell, rent or trade your personal data with other companies for marketing purposes.

In addition to this we may use the information for any of the following purposes:

• To provide information to you that you request from us relating to our products or services.
• To provide information to you relating to other products that may be of interest to you.
• To inform you of any changes to our website, services or goods and products
• If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
• Direct business to business marketing where Sprint Electric has a legitimate interest to communicate with decision makers in business organisations which procure to design or manufacture machines, systems and products that may use variable speed drives: Sprint Electric may use the information to contact individuals on their business telephone or at their business email address in order to market products and/or services to the individual’s employer company.
• We will not use the information to harass or otherwise violate any law or any person’s rights, and may only use the information for direct marketing purposes with a legitimate interest.

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection law. Our legitimate business interests do not automatically override your interests – we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Protection of personal data

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• An actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.
• Where we are legally required by law to disclose your personal information.
• To further fraud protection and reduce the risk of fraud.

Information Security

Sprint Electric maintains suitable safeguards, including reasonable physical, administrative and technical safeguards to protect its database from unauthorised access, disclosure, alteration or destruction.

Periodic Validation

Sprint Electric seeks to re-verify the accuracy of all the information on a periodic basis by refreshing our database through phone and email validation. Data that is found to be inaccurate or out of date is updated in our database.

Your personal information will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Personal Information

With respect to the information Sprint Electric possesses about you, you have the right:

• to access
• to rectification
• to deletion
• to restrict processing of your personal data
• to object to processing
• to data portability
• to be informed
• related to automated decision making and profiling

You may exercise any of these rights and/or amend or update your personal information or request us to stop using your personal data for direct marketing purposes by contacting us at info@sprint-electric.com.

If you’re not happy with how we are processing your personal data, please let us know by sending an email to info@sprint-electric.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data that does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at www.aboutcookies.org.uk.

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What cookies does this site use?

Cookie	Type	Duration	Description
__Secure-3PAPISID	Non-Necessary	2 Years	Google targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.
__Secure-3PSID	Non-Necessary	2 Years	Google targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.
__Secure-3PSIDCC	Non-Necessary	2 Years	Google targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.
_ga	Non-Necessary	2 Years	This cookie is set by Google Analytics used to distinguish users.
_gid	Non-Necessary	24 hours	This cookie is set by Google Analytics used to distinguish users.
_hjAbsoluteSessionInProgress	Non-Necessary	30 minutes	This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen	Non-Necessary	30 minutes	Hotjar script stored this to improve analysis of heatmaps.
_hjid	Non-Necessary	1 Year	Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjTLDTest	Non-Necessary	Session	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
_lscache_vary	Necessary	24 hours	This cookie is used to store whether you are logged into the site and what your user role is. It us used to help improve site performance for logged in users.
APISID, NID, SID, 1P_JAR, SIDCC	Non-Necessary	2 Years	These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
cookielawinfo-checkbox-necessary	Necessary	1 Year	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-non-necessary	Necessary	1 Year	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Non Necessary”.
HSID, SSID, APISID, SAPISID, DV, OTZ	Non-Necessary	2 Years	These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited.
ls_smartpush	Necessary	Session	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
SEARCH_SAMESITE	Non-Necessary	6 Months	This cookie is used to prevent the browser from sending this cookie along with cross-site requests.
tk_ai	Necessary	Session	Used by WooCommerce to to store a unique user ID.
wfwaf-authcookie-[HASH]	Necessary	24 hours	This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.
woocommerce_cart_hash	Necessary	Session	Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart	Necessary	Session	Helps WooCommerce determine when cart contents/data changes.
wordpress_logged_in_[HASH]	Necessary	Session	Indicates when you’re logged in, and who you are, for most interface use.
wordpress_test_cookie	Necessary		This cookie tests if cookies are enabled on your browser, so we can provide you with the appropriate user experience.
wp_woocommerce_session_[HASH]	Necessary	2 Days	Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
wp-settings-[HASH], wp-settings-time-[HASH]	Necessary	1 Year	WordPress uses this cookie to customize a user’s view of the admin interface, and possibly also the main site interface.
pum-[HASH]	Necessary	1 Month	Ensures lightbox popups only appear once when navigating the site.
_GRECAPTCHA	Necessary	Session	reCAPTCHA sets a cookie for the purpose of providing its risk analysis for spam protection.

First and third party cookies

First-party cookies are cookies that belong to this site; third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for us – for example, to help us understand how our service is being used.

How to control and delete cookies

If you want to delete cookies follow the instructions here.

If you wish to disable your browser from receiving cookies follow the instructions here.

Note that if you set your browser to disable cookies, you may not be able to access certain parts of our Service and other parts of our Service may not work properly.

You can find out more information cookie settings at third-party information sites, such as this one.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via email at info@sprint-electric.com.

Copyright Notice

All content of this website, including content in any form whatsoever, is owned by Sprint Electric Limited. All rights are reserved.